Privacy Policy

Introduction Lusora Salon & Spa is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information. Information We Collect We may collect personal information such as your name, email, phone number, address, birthdate, and service preferences. How We Collect Information Information is collected via online forms, appointment bookings, account registrations, email subscriptions, and in-person visits. Use of Personal Information Your information is used to manage appointments, process payments, send confirmations, and provide personalized services. Marketing Communications With your consent, we may send promotional offers, updates, and newsletters via email or SMS. You can opt out at any time. Cookies and Tracking Technologies Our website uses cookies to enhance your browsing experience, analyze site traffic, and understand user behavior. Third-Party Services We may use third-party tools (e.g., booking systems or email platforms) that process your data on our behalf under strict privacy agreements. Payment Information All payment data is processed securely through third-party providers. Lusora does not store your credit card details. Account Registration If you create an account, your login and service history will be stored securely and used to streamline future bookings. Data Retention We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Data Security We use encryption, secure servers, and access controls to protect your data from unauthorized access, misuse, or loss. Sharing of Information We do not sell, rent, or trade your personal information. It may be shared only with trusted service providers or as required by law. Your Privacy Rights You have the right to access, correct, or delete your personal data. Requests can be made via our contact form or email. Children’s Privacy Our services are not directed to individuals under 13. We do not knowingly collect personal data from children. Social Media and Reviews If you interact with Lusora on social media or submit reviews, your content may be publicly visible and used for promotional purposes. Third-Party Links Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Location Data If you allow location access, we may use this to suggest the nearest Lusora location or tailor services accordingly. International Data Transfers If you are accessing our site from outside our operating country, you acknowledge that your data may be processed in another country. Changes to This Policy We may update this Privacy Policy periodically. Updates will be posted on this page with the effective date. Contact Us For questions about this Privacy Policy or your personal data, contact us at: Email: privacy@lusora.com